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Resolved
MindCloud services are degraded
Apr 20, 2026 at 12:40pm UTC
Affected services
MindCloud Platform (app.mindcloud.co)
MindCloud API (api.mindcloud.co)
Webhooks (webhook.mindcloud.co)
Workflow Engine
Job Engine
Database Health
Resolved
Apr 20, 2026 at 2:50pm UTC
Our team investigated the source of the load, applied a mitigation, and confirmed that database performance returned to normal levels.
Affected services
MindCloud Platform (app.mindcloud.co)
MindCloud API (api.mindcloud.co)
Webhooks (webhook.mindcloud.co)
Workflow Engine
Job Engine
Database Health
Created
Apr 20, 2026 at 12:40pm UTC
We identified elevated unusual load on our database infrastructure related to job executions. The increased load affected performance for some operations that depend on database reads.
Affected services
MindCloud Platform (app.mindcloud.co)
MindCloud API (api.mindcloud.co)
Webhooks (webhook.mindcloud.co)
Workflow Engine
Job Engine
Database Health